Frequently Asked Questions

We understand you might have several questions, so here's to assure you!

What exactly do you do?

We build a professional website and connect it to a working system that helps you manage bookings, payments, products/offers, messages, reviews, and customer follow-up — all in one place.

Who do you work with?

Any business that wants to save time and run smoother — restaurants, salons, clinics, trades, coaches, studios, local services, and online sellers. If you take bookings, sell products, or handle lots of enquiries, it’s a great fit.

Do you run ads or lead generation?

No — we don’t manage ads. We focus on the foundation: website + systems.
If you already run ads (or plan to later), we’ll make sure your setup is ready to convert and handle enquiries properly.

What’s included in the “system”?

Depending on what you need, your system can include:

Booking / scheduling (appointments, reservations, consultations)

Payments & invoices (deposits, payment links, receipts)

Sell products & digital offers (checkouts, packages, downloads)

CRM (track customers and enquiries)

All-in-one messaging (SMS, email, chat, socials in one inbox)

Automation (reminders, follow-ups, confirmations)

Reviews (review requests and reputation building)

Live chat & smart forms (capture better enquiries)

How long does it take?

Most setups take 1–3 weeks depending on what you need and how quickly we receive content (logo, text, services, pricing, photos). We’ll give you a clear timeline after your discovery call.

Do I need a website already?

No. We can build from scratch — or rebuild/improve what you already have.

Can you migrate my website from Wix / Squarespace / WordPress?

Yes — we can rebuild your site and improve the structure so it’s faster, clearer, and connected to your system.

Do you provide website copy and images?

We can help with both. If you already have photos (phone photos are fine), we’ll guide you on what to send. If you need copy support, we’ll shape it into clear, conversion-focused wording.

What happens after launch?

We don’t disappear. We can support you with updates, improvements, and ongoing optimisation — so your setup keeps getting better over time.

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